Your website is important to both you and your business. It’s your shop window to the world acting as a sales tool to enable you to sell and promote the great products and services you have to offer.

Keeping a Joomla website secure and up-to-date can be a challenging task for all website owners who may not have the time, skills or technical knowledge to manage and maintain a website.

We offer a professional and affordable Joomla website maintenance service whereby we take away all the technical headaches involved in maintaining a website so you can focus on your business.

All of our support plan packages include the following services

Joomla Updates

We keep your website up and running with the latest version of Joomla. We research, review and test the latest updates before installing them on your website. We Review all templates, extensions, modules installed at your website to ensure the new updates don’t take your business offline.

Daily Website backups

We take daily backups of your Joomla website including all the files and MYSQL databases. If anything should go wrong, you have peace of mind knowing there are regular backups of your site which we can easily restore for you to ensure your website and business is always online.

24/7 Website Security

Hackers are everywhere and they love causing you trouble. Joomla is used by millions of websites around the world. Due to its popularity, the content management system is subject to cyber security attacks from hackers. We keep your website safe and secure behind the world’s top security firewall and malware monitoring service.

Website Uptime Monitoring

Website downtime can have a serious impact on your business. Every time your website goes offline it effects your sales, online reputation and your position in the Google search engine results. We will monitor your site 24/7 and notify you if your website is down. We will also provide you with the support and advice if required to help you bring the website back online reducing the impact to your business.

How much does the service cost

View the support services page for more information about the cost of the service.

Information we require

To provide you with the above services we require the following information after we have received the first payment via

  1. Joomla super administrator website access including super admin user name and password
  2. Web hosting control panel access including user name and password for Cpanel or plesk
  3. Website domain management details including user name and password